Contemporary Communication Tailored for Educational Institutions!

Offer a cohesive experience from prospective students to graduates through advanced call handling features. Link learners with suitable consultants for smooth support and tailored learning paths.

Sales & support

Automate call scoring to help train your team members in handling queries from prospective and existing candidates.
Expand your reach to more prospective candidates with an outbound dialer.
Analyze candidate sentiment and pinpoint needs using sentiment analysis and call moments.

Workflow automation

Integrate with your business tools to centralize data and automate alerts and announcements for seamless communication.
Engage potential learners swiftly with automated SMS workflows.
Enhance efficiency by tagging calls based on dispositions and automating post-call note-taking and follow-ups.

Analytics & insights

Track team performance metrics such as calls per agent, average handling times, and call scores to gain valuable insights.
Recognize peak call hours to effectively plan team capacity and distribute workload.
Gain insight into how conversations drive bookings and decisions with comprehensive analytics.

Coaching & training

Support managers in coaching by providing access to recordings and enabling live listening to admissions and customer service calls.
Support your team by presenting real-time relevant scripts and offering an FAQ repository.
Accelerate the onboarding process for new team members with call scoring and capture comprehensive details with call summaries.